Inn at the Pinnacles

Policies

CHECK IN / CHECK OUT TIMES
 

Check-in 4:00 pm 

Check-out 10:00 am
 
We can sometimes accommodate an earlier check-in or late check-out with prior notice. Please ask when booking.

AVAILABILITY

The Inn is open from February through November. We are open on weekends, and limited weekdays for special occasions and events. Please check reservation system for availability.
 
INN IS OPEN
 
The Inn is open from February to December, mostly weekends with some weekdays on occasion.  Please check reservation system for availability.
 
RESERVATIONS AND DEPOSITS
 
A credit card is required at the time of booking. Your credit card will not be processed at this time and is used only to hold your reservation. Payment will be charged in full at time of check-in.
 
We have a two-night minimum stay.
 
CANCELLATION POLICY
 
A 7-day notice is required for cancellations in order to receive a full refund of your deposit. Your deposit will be forfeited if notice is less than 7 days, and we are unable to re-rent the room. The first day of the stay is counted as the arrival date, consecutive days cannot be counted as separate arrival dates. No refund will be given in the event of delayed arrival or early departure.

Cancellation policy for special event or group booking of more than two rooms is 14 days. The cancellation policy for weddings or full-facility rental including main house and guest rooms is 60 days.
 
PET POLICY
 
We do not allow guests to bring their pets.  Please be advised that we do have a resident dog on the premises.
 
CHILDREN POLICY
 
Yes, we allow children. An extra person charge of $50 will be added per child.
 
SMOKING POLICY
 
We are a smoke free establishment.  There is no smoking permitted in the rooms or on the property.
 
PARKING
 
There is free parking on the property.  Each guest room has a slot close to their assigned room.
 
BREAKFAST
 
We are currently providing a continental breakfast for the guest rooms.  You can then enjoy your breakfast at your convenience in your room, on the patio, or anywhere you like on the property.   We try to accommodate special dietary needs and requests.  Please alert us ahead of time so we are prepared.  We occasionally may cook breakfast if we have a special event or large group.  Inquire about that at booking.
 
Each guest room is equipped with a small kitchenette that is completely stocked with a refrigerator, microwave, coffee maker, toaster, sink and more.  The kitchenettes are stocked with dishes, cups, utensils, coffee, tea, creamers, sugar, cooking spray, salt and pepper.  See the complete list here
 
LOCATION
 
Please remember we are located in the country and cohabitating with wild animals who share this beautiful place. Also, some of the roads to the Inn are single lane and unpaved, and the terrain may be uneven.  Prepare accordingly.

INN AT THE PINNACLES (“us”, “we”, or “our”) operates the https://innatthepinnacles.com/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://innatthepinnacles.com/.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

INN AT THE PINNACLES uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

INN AT THE PINNACLES will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements
INN AT THE PINNACLES may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of INN AT THE PINNACLES
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: [email protected]
By Phone: +1.831.678.2400

ADA Website Compliance

Our goal is to provide a wonderful experience in the desirable location of Soledad, CA. We strive to create an environment that is welcoming and accommodating for all individuals, including those with hearing, vision or other disabilities. We have built our site with ADA compliance in mind and have utilized available tools such as Google Chrome’s ADA compatibility diagnostic tools. Please be aware that our efforts are ongoing. If you have difficulty navigating our website or booking a room at our inn, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you.

32025 Stonewall Canyon Road
Soledad, CA 93960
(831)678-2400
Owners: Jan Brosseau & Jon Brosseau
[email protected]

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://innatthepinnacles.com regardless of device type and whether an individual requires assistive technology.  If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at [email protected]

Bed and Breakfast Website Accessibility Features

This inn’s website for Inn at the Pinnacles is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our inn’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. 

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Our Inn Offers The Following Accessibility Features

Property Accessibility Features

  • Accessible Public Restroom
  • Great Room and Dining Room are on the Ground Floor and accessible by ramp and have widened doorways
  • ADA Accessible Guest Room
  • On-Site Designated Accessible Parking and Ramp to ADA Room and Great Room
  • Service Animals Allowed
  • Wheelchair Accessible

Guest Room Accessibility Features

  • Wheelchair Accessible
  • Service Animals Allowed
  • Accessible Path of Travel Around Beds
  • Accessible features include a visual alarm in case of emergency

Bathroom Accessibility Features

  • Grab Bars in Shower with a Portable Transfer Seat
  • Grab Bars at Tub with a hand held shower head
  • Grab Bars behind and next to toilet
  • Wheelchair accessible sink

Accessibility References